PAGEADVICE / LEGAL

Refund Policy

When this policy applies

This policy applies to paid PageAdvice review packs. A pack is a one-time purchase of a fixed number of reviews, so nothing renews and there is no subscription to cancel. The checkout page shows the final price, currency, taxes, and the number of reviews included before you pay. Dodo Payments acts as merchant of record and administers payment processing and approved refunds.

Refunds within 14 days

You can request a refund within 14 days of the charge for reviews from that pack you have not used. If you have used none of them, that is a full refund of the pack. Email hello@pageadvice.app from your account email with the date of the charge and the reason for the request. We review eligible requests individually and normally respond within 5 business days.

What a refund does to your balance

When a refund is approved, the reviews still remaining from that pack are removed from the account. Reviews already used are not refunded and are not deducted twice. Your free monthly allowance is unaffected and keeps resetting each month.

Non-refundable situations

We generally do not refund reviews that have already been used, requests made more than 14 days after the charge, or the inability to review a target website that blocks automated access. This does not limit rights that cannot be waived under applicable law.

How refunds are issued

Approved full or partial refunds are issued through Dodo Payments to the original payment method. Banks and payment networks control the time required for the credit to appear. We do not issue refunds by cash, bank transfer, or a different payment method.

Contact and statutory rights

For refund help, email hello@pageadvice.app. This policy does not limit consumer rights that cannot be waived under the law that applies to you.